Of course! We customize all our products with the design, logo, or message you specify. Once your purchase is complete, our after-sales team will contact you to coordinate shipping of the graphics that will be applied to our products.

The minimum order may vary depending on the product. We generally work with a minimum of one unit per design. For smaller quantities, please contact us and we will evaluate your request.

Production time depends on the type of product and the quantity ordered, but generally ranges from 2 to 10 business days from final design approval.

Yes, we ship nationwide using reliable shipping companies. You can also pick up your order directly from our offices if you're in Santiago.

Yes, we offer physical samples at no additional cost. This allows you to review product quality, color validation, etc. of the original design before placing a larger order.

Samples must be picked up at our main office after prior coordination with the advisor in charge, or they can be sent at the client's expense.

We prefer high-resolution .AI, .PDF, or .PNG files. If you have any questions about your file, our design team can help.

If your order shows any manufacturing errors or is damaged during shipping, please contact us within 48 hours and we will resolve the issue as quickly as possible.

Yes, we offer special prices for volume purchases. Write to us and we'll send you a personalized quote.